Refund Policy

Effective Date: 13-07-2024

At Sai Venkateshwara Foods, we strive to provide our customers with high-quality sweets and snacks. If you are not entirely satisfied with your purchase, we are here to help. Please review our refund policy outlined below.

1. Cancellation Policy

• Cancellation Before Dispatch: You may cancel your order at any time before the product is ready for dispatch. Once the product is ready to be dispatched, cancellations are not allowed.

2. Refund Conditions

• Damaged or Spoiled Items: If the food items you receive are damaged or spoiled, you are eligible for a refund. Please contact us at contact@saivenkateshwarafoods.com within 24 hours of receiving the product with a detailed description and photographic evidence of the damage or spoilage.

3. Refund Process

• Refund Approval: Once your request for a refund is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund amount will be credited to your original method of payment within 3-5 business days.

4. Contact Us

If you have any questions about our Refund Policy, please contact us at contact@saivenkateshwarafoods.com.